Maintenance & Development (SLA)
We provide comprehensive care for websites, stores, and applications. We monitor, update, respond to errors, and develop your services according to your needs. We guarantee business continuity, stability, and real support—whenever you need it.
What does our SLA model include?
Ongoing Technical Support and Updates
We take care of ongoing security and performance. We regularly update CMS engines, plugins, libraries, and technical dependencies. We minimize the risk of downtime and give you peace of mind.
Monitoring and Fast Response
Thanks to continuous service monitoring, we detect errors before users notice them. Depending on the SLA level, we respond immediately or within the agreed response time (e.g., 4h, 8h).
Feature Development and Modifications
Your site or application doesn't have to stand still. Based on your needs, we design and implement new features, sections, integrations, and automations—all within a monthly package of hours.
Reporting and Action Planning
We work transparently. Every month, you receive a report on the work completed, hours used, and our recommendations. We can also plan a development roadmap together—in advance.
Maintenance and Development with Pageart is something more…
A Proactive Approach
We don't wait for tickets. We proactively test, optimize, and recommend improvements. We are a team that thinks with you and for you—we don't just execute tasks.
Flexible Hour Packages
We tailor the scope of support to your needs: from a few hours a month to full technical outsourcing. Unused hours? They can be rolled over to the next month or used for development.
Security and Backups
We regularly create backups of your site and databases to quickly restore full functionality if needed. We operate in accordance with best practices for DevOps and GDPR.
What does collaboration in the SLA model look like?
Audit and Scope Definition
We start by getting to know your project, technology, and priorities. Together, we define the scope of support, the number of hours, the SLA level, and the method of collaboration.
Contract Signing and Onboarding
We formalize our partnership, and you get access to our ticketing system and a dedicated account manager. We get acquainted with the project, set up monitoring, and perform backups.
Ongoing Maintenance and Development
We handle requests, updates, and changes on an ongoing basis. We work according to priorities, documenting our work and the hours used. Everything is transparent and measurable.
Reports and Recommendations
Every month, you receive a report on the work performed. We meet (or write) to discuss the results and plan the next steps. We can also propose new solutions—for UX, SEO, performance, or integrations.
We are ready for new challenges
Do you want to grow your business?
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Website Development
Modern, responsive websites tailored to the client’s business objectives — from classic websites to headless architecture solutions.
Customer reviews
Still unsure? See what our satisfied clients have to say about us. We've successfully completed hundreds of projects. Read a few reviews and see for yourself why working with us is worth it!
Who benefited from our web solutions?
Get to know the companies that already chose our solutions. We prepare a unique concept for each client tailored to their business model and marketing goals.
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